Real questions. Real answers.
No marketing-speak. No dodging the pricing question. If you don't see what you're looking for, just ask us.
No marketing-speak. No dodging the pricing question. If you don't see what you're looking for, just ask us.
If you're spending more time on your marketing than on the work you actually do, that's the sign. Same goes for staring at a blank Canva page at 11 p.m., or watching a competitor's website pull in customers while yours just sits there. You don't have to be a big company to deserve real marketing help. You just have to be tired of doing it all yourself.
Fill out the contact form or schedule a chat. Either way, a real human (probably John) writes back within 24 hours. We'll ask a few questions about your business, listen to what's on your plate, and figure out together whether we're a good fit. No high-pressure pitch. No "package" we're going to push you into.
Yes. That's literally the job. We start by listening. What's working, what isn't, what your customers say, what your competitors are doing. From there we put together a plan that makes sense for where your business actually is, not where some template says it should be. That kind of discovery work is exactly what our Brain Squad's strategy and planning service covers. If we're a fit, great. If you need something we don't do, we'll point you somewhere that's better suited.
It depends on what you need. A logo refresh costs very differently than a full website plus an ad campaign plus 500 business cards. We don't have packages and we don't have tier-one, tier-two, tier-three pricing pages. Every quote is custom. Tell us what you're trying to do, we'll give you a real number, usually within one or two business days.
For project work like websites, branding, or print, there's a project agreement specific to that one job. No ongoing commitment. For ongoing services like ad management or social media, we work month-to-month. We don't believe in trapping clients in twelve-month contracts. If we're doing good work, you'll stay because you want to.
Your ad budget goes directly to Google or Meta. We don't take a cut of it and we don't mark it up. Our management fee is a percentage of your spend, transparent, and quoted before you commit. No "platform fees" or hidden markups. You'll always know what you're paying us versus what's going to the ad platforms. More about how Tara runs paid campaigns on the Digital Squad's Google and Meta Ads service. Schedule a chat and we'll walk you through the numbers.
Tell us. We work in revisions because no first draft is ever the final draft. If something doesn't feel right, say so, and we fix it. Our goal isn't to deliver a project and disappear. It's to build the kind of working relationship where you call us back next year for the next thing.
A small business website typically runs anywhere from a few hundred dollars for a one-page site to several thousand for a multi-page site with online booking, e-commerce, or other functionality. The honest answer is that it depends on what you actually need. We've built effective sites for a few hundred bucks and we've built complex ones for a lot more. See what our Digital Squad builds for websites, then tell us what you're imagining and we'll give you a real number.
A simple one-page site can be live in a couple of weeks. A typical small-business website with five to ten pages takes about three to six weeks from "yes let's go" to launch. Anything with custom functionality (booking systems, online stores, member logins) adds time. We'll always give you a realistic timeline upfront, not a wishful one.
Yes. Your Facebook page is rented space on someone else's platform. The algorithm changes, your reach drops, and you're stuck. A website is yours. It shows up in Google searches, it works at 3 a.m. when Facebook is glitchy, and nobody can change the rules on you. Use Facebook as one of your channels, not your only one. If you'd rather see what an honest small-business site looks like, browse the Digital Squad's website service.
Yes. We build sites on platforms that let you update text, swap photos, and add new pages without calling us every time. We'll show you how to make the everyday changes yourself. For bigger updates like adding a whole new section or changing the design, we're here when you need us.
SEO (search engine optimization) is the work that gets your website to show up in regular Google search results, the ones nobody pays to be in. It's slower, but the traffic is free once you've earned the ranking. Google Ads is the paid version, the results that show up at the very top with "Sponsored" next to them. You pay every time someone clicks. There's also local search, which is what makes your business show up in Google Maps and the "near me" results, and that's a whole separate piece. Most small businesses benefit from some mix of all three. SEO is the long game. Ads are the fast lane. Local search is what gets you found by people nearby.
Yes, especially if you serve local customers. Google Business Profile is what controls how your business shows up on Google Maps and in the local "near me" search results. It's free to set up and most small businesses either skip it entirely or set it up once and forget it. Either one is a missed opportunity. A well-managed profile with current photos, fresh posts, and responded-to reviews can drive more local traffic than most paid ad campaigns. We can set yours up, optimize what's there, and manage it ongoing as part of the Digital Squad's Google, Meta, and local search service.
Yes, and arguably more than it was ten years ago. Direct mail is making a quiet comeback, especially with younger generations who grew up on screens and now actually notice when something physical shows up in their mailbox. While your competitors fight over Facebook impressions and email open rates, a postcard sitting on someone's kitchen counter is doing work nobody else is paying attention to. Direct mail is no longer crowded, which is exactly why it works. Manny handles the whole pipeline on the Print Squad's direct mail service.
A solid small-business logo design typically runs from a few hundred dollars to a couple thousand, depending on how much research, exploration, and brand work goes into it. A simple logo refresh costs less. A full brand identity (logo plus color system plus typography plus brand guidelines) costs more. Polly walks through what's actually included on the Brain Squad's branding and visual identity service. Tell us where your business is and we'll quote what makes sense.
A flyer is one page, usually printed on one or both sides, designed to communicate one message fast. Think event announcements, promotions, simple service overviews. A brochure is folded and has multiple panels, usually six panels in a tri-fold format, designed to walk a reader through more information. Flyers grab attention. Brochures tell the fuller story. Most businesses end up needing some of both.
Design takes a few business days for a simple card, longer if it's part of a bigger brand project. Printing usually takes another three to seven business days depending on the paper, finish, and quantity. So plan on two to three weeks total from "let's design business cards" to a stack on your desk. Need them faster? Tell us. We can usually find a way.
If your team meets customers, yes. If your customers would wear your shirt to the grocery store, definitely yes. Every time someone wears your logo in public, that's free advertising your competitors are paying real money to get with digital ads. A $15 shirt that gets worn 30 times is the cheapest marketing you'll ever do. Tee handles the whole pipeline on the Print Squad's branded apparel service.
John leads every project and personally does most of the work, with a few trusted specialists brought in when a job calls for it. There's no account manager between you and the person doing the work. No mystery offshore team. You'll know exactly who's on your project. The whole story of how BeyondVivid got started, and why John runs things this way, lives on the About BeyondVivid page.
Nope. Hire us for one thing, two things, or twenty. Most clients start with one project and add more over time as they see how we work. You're not signing up for a bundle. You're hiring help for what you actually need.
Yes, within reason. We can come to you, or we can meet somewhere convenient. Most of our work happens over phone, email, and video calls because that's faster for everyone, but if you'd rather sit down face-to-face we'll make it happen. We're based in Lima, Ohio. So if you're nearby, easy. If you're a few hours out, still doable. If you're in California, we'll probably stick to Zoom.
If your question isn't on this list, that probably means it's a good one. Send it over and we'll write back with a real answer, no sales pitch attached.